#  Web Conference Resources 

 



 [ Web Conference home arrow\_circle\_right ](/helix-web-conference-connect) 

 

       ![bg](/sites/g/files/omnuum4411/files/styles/hwp_21_9__1920x825/public/dtl/files/bg_about.jpg?h=5cdfbf97&itok=Tznl4Tzh) 

 

 



 

 



 

##  Support 

 



  [### Zoom Support for Instructors

 ](https://teachingandlearning.knowledgeowl.com/docs/zoom-at-dce) Call 617-998-8571 - Help Desk (urgent); Email <webconference@dce.harvard.edu> (non-urgent) 

 

 

   [### Computer Tech Check and Speed Test

 ](https://teachingandlearning.knowledgeowl.com/docs/self-serve-guide-tech-check-and-speed-test) How to find your find your computer specifications and test your internet speed. 

 

 

   [### Zoom Bombing

 ](https://teachingandlearning.knowledgeowl.com/docs/zoom-bombing) Learn best practices for what to do in the event an unwelcome guest enters your meeting. 

 

 

  

 

 

 

 

##  Training Calendar 

 



  [### Zoom Web Conference Workshops

 ](https://teach.dce.harvard.edu/helix-web-conference-calendar) Attend a Zoom workshop. See offerings for experienced users, and those new to teaching in Zoom. 

 

 

  

 

 

 

 

##  What's New in Zoom 

 



  [### What's New in Zoom?

 ](https://teachingandlearning.knowledgeowl.com/docs/whats-new-in-zoom) Even if you taught last semester, there's a possibility that things have changed since the last time you taught in Zoom. 

 

 

  

 

 

 

 

##  Semester Start-Up 

 



  [### Using Zoom at DCE

 ](https://teachingandlearning.knowledgeowl.com/docs/zoom-at-dce) Here's where you can learn how we do things at DCE and what's new. 

 

 

   [### Zoom Best Practices

 ](https://teachingandlearning.knowledgeowl.com/docs/zoom-best-practices-a-master-guide) How to kick off your semester on Zoom on the right foot with these handy tips and requirements in our Master Guide. 

 

 

  

 

 

 

 

##  Zoom in Teaching &amp; Learning 

 



  [### Course Staff Recording Guide

 ](https://teachingandlearning.knowledgeowl.com/docs/course-staff-recording-guide) Review hardware requirements, best practices, and settings for recording classes on Zoom. 

 

 

   [### Zoom Breakout Rooms Self-paced Training

 ](https://rise.articulate.com/share/yhKwbU0f8--IIspbZFBvXM6RyiGrjpQ_) Learn how to create Zoom breakout rooms while thinking through the pedagogical aspects. Live training is also available. 

 

 

   [### Polls

 ](https://teachingandlearning.knowledgeowl.com/docs/polls) Get feedback from your students while letting them know that you value their input and care whether or not they are understanding important concepts. 

 

 

   [### Taking Attendance in Your Course

 ](https://teachingandlearning.knowledgeowl.com/docs/gather-attendance) Gather, the tool that we use at DCE to create and launch Zoom meetings, has attendance tracking features for your web conference or in-person class meetings. Read more about how to use attendance tracking features.