Web Conference Resources
Support
Zoom Support for Instructors
Call 617-998-8571 - Help Desk (urgent); Email webconference@dce.harvard.edu (non-urgent)
Computer Tech Check and Speed Test
How to find your find your computer specifications and test your internet speed.
Zoom Bombing
Learn best practices for what to do in the event an unwelcome guest enters your meeting.
Training Calendar
Zoom Web Conference Workshops
Attend a Zoom workshop. See offerings for experienced users, and those new to teaching in Zoom.
What's New in Zoom
What's New in Zoom?
Even if you taught last semester, there's a possibility that things have changed since the last time you taught in Zoom.
Semester Start-Up
Using Zoom at DCE
Here's where you can learn how we do things at DCE and what's new.
Zoom Best Practices
How to kick off your semester on Zoom on the right foot with these handy tips and requirements in our Master Guide.
Zoom in Teaching & Learning
Course Staff Recording Guide
Review hardware requirements, best practices, and settings for recording classes on Zoom.
Zoom Breakout Rooms Self-paced Training
Learn how to create Zoom breakout rooms while thinking through the pedagogical aspects. Live training is also available.
Polls
Get feedback from your students while letting them know that you value their input and care whether or not they are understanding important concepts.
Taking Attendance in Your Course
Gather, the tool that we use at DCE to create and launch Zoom meetings, has attendance tracking features for your web conference or in-person class meetings. Read more about how to use attendance tracking features.