#  Get Help 

 



       ![Studio lights on - photo Casey Smerczynski](/sites/g/files/omnuum4411/files/styles/hwp_21_9__1920x825/public/2025-08/getHelpLights_bw_21-9.jpg?itok=61X0Lddq) 

 

 



 

 



### Instructor Support 

 

**For all urgent or time-sensitive assistance,**   
**please call the Help Desk (617) 998-8571**  
academictechnology @dce.harvard.edu

[**Zoom Web Conference**](https://teach.dce.harvard.edu/helix-web-conference-connect)  
webconference @dce.harvard.edu

[**Canvas, Tools and Online Exams**](https://teach.dce.harvard.edu/itg-instructional-technology)  
DCE\_InstructionalTechnology @fas.harvard.edu

[**Classroom Production**](https://teach.dce.harvard.edu/media-production)  
production @dce.harvard.edu



 





 

 

 

 

##  Contact Us 

 



  <a class="page-card__link hwp-order-2" href="">### Immediate Technical Support

 </a>**Help Desk (617) 998-8571**  
academictechnology @dce.harvard.edu



 

  [### AV Support

 ](https://lab.dce.harvard.edu/web/faculty/)**Audiovisual Hotline at (617) 998-8595**  
brattlemedia @extension.harvard.edu



 

  [### Classroom Production

 ](https://teach.dce.harvard.edu/media-production)production @extension.harvard.edu

Course producers  
Graphics and animation



 

  [### Zoom Support

 ](https://teach.dce.harvard.edu/helix-web-conference-connect)webconference @dce.harvard.edu



 

  [### Academic Administration

 ](https://faculty.dce.harvard.edu)DCE\_AcademicAffairs @fas.harvard.edu

DCE Faculty Portal  
Onboarding, contracts, profiles  
Course proposals



 

  [### Canvas, Tools &amp; Online Exams

 ](https://teach.dce.harvard.edu/itg-instructional-technology)DCE\_InstructionalTechnology @fas.harvard.edu

Canvas course sites  
Online teaching tools  
Online exams  
Consultations



 

  [### Pedagogy Support

 ](https://teach.dce.harvard.edu/facultydev)FacultyDevelopment @extension.harvard.edu

Teaching consultations  
New faculty support



 

  [### Course Design Support

 ](https://teach.dce.harvard.edu/course-design)Course improvement and innovation  
Teach Partnerships



 

  [### Accessibility Support

 ](https://teach.dce.harvard.edu/accessibility-services-office-harvard-dce-aso)Universal/inclusive design  
Accessible classroom experiences



 

  [### Support for P&amp;ED Instructors

 ](https://professional.dce.harvard.edu/about-us/contact-us/)<ExecDev@dce.harvard.edu>